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Thread: Can not get wireless card to even show up

  1. #81
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    Re: Can not get wireless card to even show up

    ndmiller: I suspect you have the radio for your card turned off. In most cases you can toggle the radio on and off using either a physical switch on your computer, or a hotkey (like Fn+F2). If you toggle this on a wait a few seconds, do networks appear, or does the "lshw -C Network" command no longer mention your card being "DISABLED"?

    If that doesn't help, you should also check your BIOS; sometimes there are also options there for enabling or disabling the wireless card.

    If none of the above helps, please post the output of:
    Code:
    sudo iwlist scan
    dmesg | grep -e iwl -ie radio -e wlan

  2. #82
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    Re: Can not get wireless card to even show up

    Quote Originally Posted by pytheas22 View Post
    ndmiller: I suspect you have the radio for your card turned off. In most cases you can toggle the radio on and off using either a physical switch on your computer, or a hotkey (like Fn+F2). If you toggle this on a wait a few seconds, do networks appear, or does the "lshw -C Network" command no longer mention your card being "DISABLED"?

    If that doesn't help, you should also check your BIOS; sometimes there are also options there for enabling or disabling the wireless card.

    If none of the above helps, please post the output of:
    Code:
    sudo iwlist scan
    dmesg | grep -e iwl -ie radio -e wlan
    I spent so much time reading why the 5300 card didn't work and how to get it running in Ubuntu, I never even thought the laptop wireless was off. in BIOS the wireless was on and I normally use a MacBook Pro with no option to turn wireless on and off via a switch. Fn-F6 was the ticket, turned on the 5300 and everything works fine.

    Thank you for your help,

    Noah

  3. #83
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    Re: Can not get wireless card to even show up

    Quote Originally Posted by pytheas22 View Post
    Sorry, I didn't realize that. Try using these instructions:

    1. download this file and save it to your desktop. Also remove any directories or other files that are on your desktop from your previous attempts to install this.

    2. run:
    Code:
    cd ~/Desktop
    sudo apt-get install build-essential
    wget http://intellinuxwireless.org/iwlwifi/downloads/iwlwifi-5000-ucode-5.4.A.11.tar.gz
    tar -xzvf iwlwifi*
    sudo cp iwlwifi-5000-ucode-5.4.A.11/iwlwifi-5000-1.ucode /lib/firmware
    bunzip2 compat-wireless-old.tar.bz2 
    tar xf compat-wireless-old.tar
    cd compat-wireless-2.6-old
    make
    sudo make install
    sudo make unload
    sudo make load
    You should not need to manually edit any configuration files this time. Does the build work now?

    Also, you may want to try simply switching to Intrepid alpha release. It should include support for your wireless card out-of-the-box.
    Hi Everyone, first of all, i'm nex on ubuntu and i'm sorry for my english because i'm still learning.
    I've tried everything said there, everything worked until i did the "make" instruction, here is what's written:
    /home/hakop/Bureau/compat-wireless-2.6-old/config.mk:37: *** "ERROR: You should use another tree/tarball for newer kernels, this one is for kenrels <= 2.6.26". Arręt.

    I don't know how to know what kernel i have and how to download the right version of compat-wireless-2.6-old or something
    please help me, i'm trying to activate wi-fi for a month!!!
    Last edited by hakop; January 4th, 2010 at 12:42 AM. Reason: i forgot to say that "arręt" means that everything is stopped

  4. #84
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    Re: Can not get wireless card to even show up

    Code:
    root@hakop-laptop:/home/hakop# dmesg | grep -e iwl -ie radio -e wlan
    [   13.949723] iwlagn: Intel(R) Wireless WiFi Link AGN driver for Linux, 1.3.27k
    [   13.949726] iwlagn: Copyright(c) 2003-2009 Intel Corporation
    [   13.949810] iwlagn 0000:0e:00.0: PCI INT A -> GSI 18 (level, low) -> IRQ 18
    [   13.949839] iwlagn 0000:0e:00.0: setting latency timer to 64
    [   13.949893] iwlagn 0000:0e:00.0: Detected Intel Wireless WiFi Link 5300AGN REV=0x24
    [   13.987463] iwlagn 0000:0e:00.0: Unsupported (too old) EEPROM VER=0x114 < 0x11a CALIB=0x0 < 0x4
    [   13.987479] iwlagn 0000:0e:00.0: PCI INT A disabled
    [   14.004990] iwlagn: probe of 0000:0e:00.0 failed with error -22
    root@hakop-laptop:/home/hakop#
    i think my network device is detected but i can't use it

  5. #85
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    Re: Can not get wireless card to even show up

    hakop: if you're using Ubuntu 8.10 (Intrepid) or later, you need to download the compat-wireless-2.6.tar.bz file from http://linuxwireless.org/download/compat-wireless-2.6/. On Ubuntu 8.04 (Hardy) and earlier, you would download the compat-wireless-2.6-old.tar.bz file.

    With the correct file, "make" should be able to run without problems.

    However, in order to know whether installing compat-wireless will help you, it would be helpful to see the output of these commands on your computer:
    Code:
    dmesg | grep wlan
    uname -rm
    cat /etc/issue
    lshw -C Network
    lsusb
    lspci -nn
    If you give me that information, I will be able provide instructions that will hopefully make your wireless card work.

  6. #86
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    Re: Can not get wireless card to even show up

    Re: Can not get wireless card to even show up
    Code:

    root@hakop-laptop:/home/hakop# dmesg | grep -e iwl -ie radio -e wlan
    [ 13.949723] iwlagn: Intel(R) Wireless WiFi Link AGN driver for Linux, 1.3.27k
    [ 13.949726] iwlagn: Copyright(c) 2003-2009 Intel Corporation
    [ 13.949810] iwlagn 0000:0e:00.0: PCI INT A -> GSI 18 (level, low) -> IRQ 18
    [ 13.949839] iwlagn 0000:0e:00.0: setting latency timer to 64
    [ 13.949893] iwlagn 0000:0e:00.0: Detected Intel Wireless WiFi Link 5300AGN REV=0x24
    [ 13.987463] iwlagn 0000:0e:00.0: Unsupported (too old) EEPROM VER=0x114 < 0x11a CALIB=0x0 < 0x4
    [ 13.987479] iwlagn 0000:0e:00.0: PCI INT A disabled
    [ 14.004990] iwlagn: probe of 0000:0e:00.0 failed with error -22
    root@hakop-laptop:/home/hakop#

    i think my network device is detected but i can't use it
    Yes, that's strange; it appears that your wireless device is too old for the iwlagn driver to support. But if you let me know the output of the commands in my previous post, I should be able to help you find another way to make the wireless card work (probably ndiswrapper).

  7. #87
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    Re: Can not get wireless card to even show up

    here are the results of the 4 first commands

    Code:
    root@hakop-laptop:/home/hakop/Bureau/compat-wireless-2009-12-11# dmesg | grep wlan
    root@hakop-laptop:/home/hakop/Bureau/compat-wireless-2009-12-11# uname -rm
    2.6.31-16-generic i686
    root@hakop-laptop:/home/hakop/Bureau/compat-wireless-2009-12-11# cat /etc/issue
    Ubuntu 9.10 \n \l
    
    root@hakop-laptop:/home/hakop/Bureau/compat-wireless-2009-12-11# lshw -C Network
      *-network UNCLAIMED     
           description: Network controller
           product: PRO/Wireless 5300 AGN [Shiloh] Network Connection
           vendor: Intel Corporation
           physical id: 0
           bus info: pci@0000:0e:00.0
           version: 00
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress cap_list
           configuration: latency=0
           resources: memory:f2200000-f2201fff
      *-network
           description: Ethernet interface
           product: RTL8111/8168B PCI Express Gigabit Ethernet controller
           vendor: Realtek Semiconductor Co., Ltd.
           physical id: 0
           bus info: pci@0000:14:00.0
           logical name: eth0
           version: 02
           serial: 00:26:22:60:aa:1a
           size: 100MB/s
           capacity: 1GB/s
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
           configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=192.168.1.4 latency=0 link=yes multicast=yes port=MII speed=100MB/s
           resources: irq:29 ioport:3000(size=256) memory:f2010000-f2010fff(prefetchable) memory:f2000000-f200ffff(prefetchable) memory:f2020000-f202ffff(prefetchable)
    lsusb :

    Code:
    root@hakop-laptop:~# lsusb 
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 003: ID 064e:a115 Suyin Corp. 
    Bus 002 Device 002: ID 1c7a:0801 LighTuning Technology Inc. 
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 002: ID 0a5c:2151 Broadcom Corp. 
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    lspci -nn :

    Code:
    root@hakop-laptop:~# lspci -nn
    00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
    00:01.0 PCI bridge [0604]: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port [8086:2a41] (rev 07)
    00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
    00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
    00:1a.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
    00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
    00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
    00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
    00:1c.2 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 [8086:2944] (rev 03)
    00:1c.3 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 [8086:2946] (rev 03)
    00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 03)
    00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
    00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
    00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
    00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
    00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
    00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
    00:1f.2 IDE interface [0101]: Intel Corporation ICH9M/M-E 2 port SATA IDE Controller [8086:2928] (rev 03)
    00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
    00:1f.5 IDE interface [0101]: Intel Corporation ICH9M/M-E 2 port SATA IDE Controller [8086:292d] (rev 03)
    01:00.0 VGA compatible controller [0300]: ATI Technologies Inc M96 [Mobility Radeon HD 4650] [1002:9480]
    01:00.1 Audio device [0403]: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series] [1002:aa38]
    02:00.0 System peripheral [0880]: JMicron Technology Corp. SD/MMC Host Controller [197b:2382]
    02:00.2 SD Host controller [0805]: JMicron Technology Corp. Standard SD Host Controller [197b:2381]
    02:00.3 System peripheral [0880]: JMicron Technology Corp. MS Host Controller [197b:2383]
    0e:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 5300 AGN [Shiloh] Network Connection [8086:4235]
    14:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 02)
    i'm really thankfull for your help pytheas22

  8. #88
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    Re: Can not get wireless card to even show up

    I think I might have some bad news for you. I've done some research on this wireless card and it seems it may be bad hardware and there will be no way to make it work without modifying the wireless card physically (which I don't know how to do). See for example this bug report and this post--both deal with the same situation as yours, where dmesg reports "Unsupported (too old) EEPROM."

    Where did you get the wireless card? Did you purchase it on ebay or from a more legitimate retailer? Does it work in Windows?

    If it works in Windows, there may be hope for us making it work. But otherwise you may need to purchase a new wireless card. Let me know.

  9. #89
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    Re: Can not get wireless card to even show up

    thank you very much for your answer, and i hope that the problem is not my wireless card, because it works very good in windows. i also hope that something can be done because this is the only rason why i don't use only ubuntu
    i forgot to say that i have purchased my computer with the intel 5300 agn wireless card on this site : http://www.notebookguru.de/en/Notebo...CE-config.html

    please reassure me, if my wireless card works perfectly in windows, that means the problem is not my wireless card but something in my kernel or something. am i right to think that???
    Last edited by hakop; January 4th, 2010 at 10:30 PM.

  10. #90
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    Re: Can not get wireless card to even show up

    If the card works in Windows, that is reassuring. It might be possible to make it work in Linux using ndiswrapper rather than the iwlagn driver (as you already tried).

    If you could please provide a link to the driver that you have used to make the wireless device work in Windows, I will provide instructions for setting up ndiswrapper (ndiswrapper requires the Windows driver). Hopefully that will work.

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